Client Services

Opportunity-Focused Process Improvement /

Proactive Culture Transformation

 

Common-Sense Problem Solving
Cost Analysis/Reporting
"Surgical" Cost Reduction

Customer/Supplier Requirements
Department Collaboration
Equipment Productivity
Key Measures / Trend Charts
Maintenance Planning

Management System Processes
Management Team Training/Development
Process Control (Control & Response Plans)
Process Improvement Team Facilitation
Process Optimums
/ Process Optimization
Process Orientation
Project Management

Training Management Systems


3 PHASES OF CHANGE METHODOLOGY TO MEET YOUR NEEDS:
  • EXISTING OPERATIONS: After many years of operation, some process problems/behaviors causing conflict or confusion become "accepted as normal", negatively affecting production, cost and culture. We help identify & stop these problems and behaviors to INCREASE PERFORMANCE with EXISTING EQUIPMENT and CONVERT CULTURES from REACTIVE to PROACTIVE.
  • START-UP OPERATIONS: We help you DESIGN THE MANAGEMENT SYSTEM AND CULTURE YOU DESIRE before Start-Up. You have ONE CHANCE TO GET IT RIGHT BEFORE production losses and reactive behaviors begin. 
  • MERGERS and ACQUISITIONS: Combining MINES and MINDS is challenging. We are currently developing a methodology to deal with CONFLICTING PROCESSES and CULTURAL ISSUES. It will unite two management teams and workforces more quickly.

MANAGE CHANGE LIKE YOU MANAGE OPERATIONS . . .
My Approach is DIFFERENT!
  • SIMULTANEOUS FOCUS ON EQUIPMENT, PROCESSES and PEOPLE. WE TEACH YOU TO HOW TO RECOGNIZE AND VALUE LOST OPPORTUNITY, then strategically capture it. WE CONNECT PEOPLE TO PERFORMANCE & PROFITS,  changing what they fix, measure and talk about!
  • WE EMPHASIZE THE "PEOPLE SIDE OF IMPROVEMENT". It is easy to improve equipment performance. It is HARDER to modify BEHAVIORS & BELIEFS. We offer MANAGEMENT COACHING on EXPECTATIONS, COMMUNICATIONS, EXECUTION, LEADERSHIP! WE HELP MANAGERS LEAD IMPROVEMENT, SET EXPECTATIONS and BUILD TRUST across the company.
  • WE DEAL DIRECTLY WITH BARRIERS that interfere with the choices required for culture change. You would NEVER DESIGN BARRIERS into processes. WHY WORK AROUND THEM to achieve your goals? Removing barriers is the secret to BUILDING MANAGEMENT CREDIBILITY and SUSTAINING CHANGE.


 
OPPORTUNITY:
An odorless invisible element defined as a favorable set of circumstances in business. The only element with an infinite atomic number and weight.
When discovered and captured, it reacts with improvement programs and corporate cultures to produce a desirable green substance found in financial institutions.