"Our retreat and plan was judged a great step forward by all 12 of our board members. A clear, concise strong plan with 100% buy-in. Kay Sever did an excellent job! We rated her a "6" on a scale of 1 to 5."
SONORAN ARTS LEAGUE, Strategic Planning Retreat, Ralph Deuschle, President
“I wish to thank you for moderating the Department’s March 31 conference. With your wise guidance and leadership, the event became a productive and positive experience. You were able to harvest thoughts and ideas from our diverse gathering and assemble them into a coherent whole. Besides navigating us through a bit of rough water, you provided a process improvement overview that gave us a firm foundation for the afternoon session. Your follow-up and notes on the conference were also very much appreciated. We will build on these at the next board meeting...The citizens of Arizona will benefit from your ability and skill.”
AZ DEPT OF MINES AND MINERAL RESOURCES - P. K. Rana Medhi, Board of Governors Chairman
"Kay has provided training, team facilitation and implementation services at a number of our business units across the United States. Kay helped management teams develop and improve their continuous improvement programs. Her unique ability to encourage and push improvement initiatives resulted in many successes. Kay has a broad base of continuous improvement tools which include process mapping, value-stream mapping, performance gap analysis and team-building. Our mine managers have commented that Kay helped them to “see the world differently” and zero in on the best “value opportunities” for improvement. Kay knows how to change a culture. Kay has always been accepted will by our people because she...talks the talk, is flexible in her approach to the needs of the local management group, teaches people to become self-sufficient, and rolls up her sleeves to drive results. I would not hesitate to recommend Kay to any company that needs help with their performance improvement programs”
PEABODY ENERGY - Richard Robison, Vice President, Process Improvement
"Kay’s contributions to the results of the team effort were significant in the areas of content, teamwork, and communication. She has a unique ability to meld accounting protocol with the needs of field operations. She also has the enviable ability to communicate with all levels of an organization.”…”Her professional approach to a task is melded with a friendliness and cooperation that is unique.”
RAG COAL WEST - Steve Rennell, Operations Manager
“Kay Sever is a highly competent and confident professional whose extensive work and life experience make her an asset to any organization…Kay possesses a solid work ethic…She knows how to set goals and operationalize them to get the job done…Kay’s considerable professional knowledge and skills in combination with her conscientious and astute interpersonal skills make her exceptionally qualified for a wide array of roles within the business or educational sectors… Unequivocally, Kay has my highest endorsement.”
ARIZONA MINING ASSOCIATION - Dr. Larry McBiles, Director of Education
“Very few of the site personnel had as broad a vision as you when it came to understanding the subsequent impact of operating decisions across the whole of the company. This allowed us to identify and capture synergies…that had otherwise gone unnoticed…Your interaction with the sites, at all levels of their organizations, while not easy, was outstanding…There was never a time when you were not available to discuss with anyone the intricacies of the concepts…Without the ability to effectively communicate across our entire operating organization, we would have been much slower in recognizing the results of the program…Lastly, but perhaps most importantly, was your incredible enthusiasm for the program.”
CYPRUS CLIMAX METALS COMPANY - Bill Champion, COO
“In the Cyprus organization, we were successful in lowering costs by 30% over a 7-year period. Integral to that effort was a clearly defined quality program with measurement parameters, which were developed and understood by the employees in the field who had the greatest opportunity to affect our success. Knowing the “hidden costs” (as represented by opportunity costs missed) and having well defined optimum performance targets, employees and management were provided with areas to improve upon which would directly lower costs and improve profitability. Kay Sever was committed to this effort with the field employees, demonstrated effectiveness in her commitment with top management and relentlessly documented the process to provide repeatability for results. Her commitment went beyond the every day course of business…She iworks well with all levels of an organization and thrives on results.”
TM