Kay is a Management Consultant, Improvement Strategist and Coach, Change Leader, Author and Speaker who partners with organizations to identify, value and capture lost opportunity and remove the organizational barriers that prevent sustainable change. Her simplified approach to improvement gives clients repeatable common-sense processes for increasing productivity, reducing costs, solving problems and changing a culture. Her first book titled "Building An Opportunity Culture" is available under Products/Books on this website.
Kay is certified in quality improvement and is a CMC (Certified Management Consultant). Only 1% of all consultants are awarded this certification, which is earned through client testimonials, ethical practices, and a working knowledge of consulting processes that maximize client value.
She is a member of the Institute of Management Consultants, National Speakers Association, American Society for Quality, Society for Mining, Metallurgy and Exploration, and Arizona Book Publishers Association. She is a past member of the Arizona Quality Alliance, Institute of Management Accountants, Industrial Minerals Association of North America (Best Practice Chair), Arizona Mining Association (Public Relations Chair), Arts and Business Council of Greater Phoenix, and the Gilbert AZ Economic Development Council.
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