WELCOME  TO  THE  NEXT  GENERATION  OF  IMPROVEMENT  THEORY  AND  PRACTICE.

 

"Sustainable Improvement never ends.  It is not an add-on to a culture - it becomes the culture. It is not a temporary fix for the bottom line - it is a permanent source of improvements to the bottom line. It is not a short-term solution for a high turnover rate - it energizes the workplace and makes people want to stay because problem solving is so rewarding."  Building An Opportunity Culture, Kay Sever, 2008.  

"Our managers have commented that Kay helped them to “see the world differently” and zero in on the best “value opportunities” for improvement.  Kay really knows how to change a culture."   Peabody Energy

 

 

FINDING  / CAPTURING  LOST  or  HIDDEN  IMPROVEMENT OPPORTUNITIES:

Your Definition of Opportunity Determines What You Fix, Measure and Talk About.

• If your definition is narrow, millions of dollars will never end up on your project reports AND you will not know that it is missing!
• If your definition is wide, you will find more dollars than you imagined, maximize production without expansion capital and work better together than you ever have before.

Hidden Barriers to Opportunity Restrict What You Capture, Report and Sustain.

• Perceptions about Processes and Culture, Organizational Silos and Poor Execution of processes affect people's beliefs about what they can change and prevent them from having the courage to address the most important problems.
• Changing perceptions, removing silos and learning great execution skills helps you fix what really needs to be fixed, fully utilize the power of improvement tools to maximize performance, and better manage budgets, capital approvals, incentive plans, department relationships and communications.
  

See Problems We Help Solve for specific examples of how we improve operational, financial and organizational performance.



DESIGNING / IMPLEMENTING  SUSTAINABLE  IMPROVEMENT  SYSTEMS  and  PROCESSES:

• We raise your awareness about problems that are sabotaging your improvement efforts and show you how to fix them.
• We understand the disconnects between improvement systems, lost opportunity and culture change and can customize a new system or tweek an existing system to help you meet your goals.
• We show you how to maximize performance (without expansion capital), sustain improvement, and get people excited about coming to work every day.
• We work with large and small organizations in all industries to develop customized solutions to your improvement needs and challenges.   
  

Your credibility suffers if your improvement system fails to deliver the expected benefits.

Benefit Shortfalls are caused by a Mis-Match in Power

 

220 volts of power cannot be received by a 110 volt appliance. Similarly, you cannot plug your organization into a high-power improvement initiative and expect it to deliver the benefits if your organization is not positioned to receive all the power.

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